Note : Items should only be Voided from a receipt if they were added by mistake. If a patient is returning an item, or exchanging for another product then you should use the Credit option instead (See How Do I Credit An Item) otherwise there will be no record of the original sale on the receipt.

To Void An Item...

• Double click the payment you wish to refund on the till receipt.
• Enter your staff pin number when prompted. (Ability to do refunds is controlled by staff roles)
• Check the box to void an item (or items)
• Press Apply